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Conflict and Dispute Resolution

Conflict Resolution Resources

If you need information that you cannot find within our website or through its links, contact us.

Here are some resources that may be of help or interest.


Conflict Resolution Information Resources on the Web

There is a wealth of information on the web from a wide range of sources. The following is only a brief sampling of some worthwhile sites.

  • AcademicInfo (http://www.academicinfo.net) – aims to be "an online education resource center with extensive subject guides, video courses and distance learning information. Our mission is to provide free, independent and accurate information and resources for prospective and current students (and other researchers)." A search for "conflict resolution", provides a long list of resources and information.
  • http://adrhub.com -a relatively new site with the goal to be a resource for those interested in the field of ADR.
  • The Advocates for Human Rights Discover Human Rights Institute (http://discoverhumanrights.org/)
  • The Albert Einstein Institution (www.aeinstein.org/) – This site says of itself, "Dedicated to advancing the study and use of strategic nonviolent action in conflicts throughout the world."
  • The American Bar Association (www.abanet.org/dispute) Alternative Dispute Resolution section. The ABA ADR section has an annual conference.
  • The Association for Conflict Resolution (www.acrnet.org) – the international association for the field of conflict resolution. If you are new to the field, you will learn a lot by attending one of the annual conferences.
  • Campus Conflict Resolution Resources (www.campus-adr.org) – interesting site full of conflict resolution information for university campus communities.
  • Conflict Resolution Information Source (www.crinfo.org) – a very rich site with great breadth and depth of information.
  • Court ADR Resource Center (http://courtadr.org/) – This web site offers articles, books, and links to other web sites related to court ADR.
  • The online Encyclopedia of Peace Education (http://www.tc.edu/centers/epe/entries.html)
  • The Insight Collaborative (www.insightcollaborative.org) – a firm offering mediation, facilitation, training, and consulting services. You might find it informative to browse around their site. They also offer a one-year fellowship program focused on international work that includes a $25,000 expense stipend.
  • Institute for Environmental Negotiation at the University of Virginia (http://ien.arch.virginia.edu/) – a list of interesting and downloadable publications is at http://ien.arch.virginia.edu/publications
  • The Institute for the Study of Conflict Transformation (www.transformativemediation.org) –  information and resources ion what is called Transformative Mediation
  • The International Academy of Mediators (www.iamed.org) – an association of mediators providing mediation of major commercial mediations. The site includes a list of interesting articles written by its members.
  • International Association for Conflict Management  (www.iacm-conflict.org)
  • The International Center for Transitional Justice (ICTJ) (http://www.ictj.org) – assists countries pursuing accountability for past mass atrocity or human rights abuse. The Center works in societies emerging from repressive rule or armed conflict, as well as in established democracies where historical injustices or systemic abuse remain unresolved. You will sometimes find internship or job opportunities listed here.
  • International Institute for Conflict Prevention and Resolution (www.cpradr.org)
  • Mediate.com (www.mediate.com) – a popular site with many articles on all aspects of the field.
  • Mediation World (http://www.mediationworld.net) – designed to make up-to-date information on mediation developments in every country available for free (e.g. news, articles, legislation, mediation schemes, research, training, conferences, courses, blogs, podcasts, etc.) Sponsored by the British Ministry of Justice and others.
  • Mediators Beyond Borders (http://mediatorsbeyondborders.org/) – includes useful Peace Making and other links with an international focus.
  • The Oregon Mediation Association (OMA) ( www.omediate.org ) – OMA also has an annual conference.
  • Peace Games (http://www.peacegames.org) – an organization that works in partnership with educators, parents, students, and community members to support young people in schools as peacemakers and to further the development of the field of peace education..
  • The Peace Media Clearinghouse of the US Institute of Peace (http://peacemedia.usip.org/)
  • The Program on Negotiation (PON) at the Harvard Law School (www.pon.org/catalog/index.php)- an important center of learning and practice. The PON clearinghouse lists many publications in all sectors of practice. Reviewing the lists is in itself educational.
  • Resolution Today (http://www.mediate.com/today/) – recent articles on mediation, negotiation, and conflict resolution
  • The Social Psychology Network (http://www.socialpsychology.org/)
  • US Institute for Environmental Conflict Resolution  (www.ecr.gov)
  • There are a number of firms providing mediation/facilitation services for multi-party, public (and usually environmental, in one way or another) policy disputes and decision-making. You may find their web sites educational in themselves. Among them are:

    • The Keystone Center – keystone.org
    • Resolve – www.resolv.org
    • Concur – www.concurinc.com
    • CDR Associates – www.mediate.org/
    • The Consensus Building Institute – www.cbuilding.org/


Ombuds Websites

The "ombuds" function (originally and still sometimes "ombudsman" and now also "ombudsperson") is a neutral position or department in an organization that serves all members of the organization by addressing and helping to resolve problems and conflicts. The ombudsperson typically reports to the CEO/senior manager in order to insure freedom to act independently in the organization and is usually a member of the senior management team. Everyone in the organization has confidential access to the ombudsperson for help in addressing a problem or resolving a conflict. The ombudsperson may provide negotiation/communication/conflict resolution coaching, referral to a variety of helpful resources, or mediation of a dispute. The work of the ombudsperson is interesting because it deals with both the micro level (specific interpersonal disputes and problems) and the macro level (organizational systems to prevent, reduce, or resolve conflicts). It has been a rapidly growing area over the past few years with many new job postings.

Information on ombuds can be found at:

  • The International Ombudsman Institute
  • The International Ombudsman Association
  • The Journal of the International Ombudsman Association
  • The United States Ombudsman Association
  • The Ombuds Directory
  • The Ombuds Blog
  • The Association of Conflict Resolution Ombuds Section


Restorative Justice Websites

  • The International Institute for Restorative Justice Practices (www.realjustice.org)
  • Prison Fellowship International (www.restorativejustice.org) – click on "Webtour" to find an extensive list of web resources, academically affiliated sites, community organizations, government agencies related to the subject, reading and research resources, etc.
  • The University of Minnesota's Restorative Justice Program at the School of Social Work (rjp.umn.edu) – lots of useful links on this site.
  • The Victim/Offender Mediation Association (www.voma.org) – be sure to click on the "links" link


Mediation and Conflict Resolution Blogs

Everyone's talking about blogs. As you would expect, there's a lot out there that ties to our field.

  • ADR Prof Blog, by Andrea Schneider, Michael Moffitt, Sarah Cole, Art Hinshaw, Jill Gross, and Cynthia Alkon – Has a special focus on ADR teaching and scholarship.
  • Brains On Purpose For those of you who are interested in new developments in neuroscience and how they relate to our understanding of behavior in conflict resolution.
  • Business Conflict Blog, by F. Peter Phillips – About the resolution of business disputes.
  • Cross Collaborate, by John Folk-Williams – Devoted to public policy collaboration, this blog discusses methods for shaping and influencing government decisions and policies.
  • Disputing, by Victoria VanBuren, contributor and editor – Disputing focuses its writing on news and discussion on the resolution of commercial disputes through arbitration and mediation.
  • Loree Reinsurance and Arbitration Law Forum, by Philip J. Loree, Jr., contributor and editor – Distinguished by scholarly, sophisticated discussion and analysis of issues in reinsurance and commercial litigation and arbitration.
  • Mediator Tech is a blog by Dr Tammy Lenski – It’s dedicated to the business of mediation and currently engaged in an online experiment writing a book 'Making Mediation Your Day Job', chapter by chapter via the blog.
  • Mediation Mensch, by Dina Beach Lynch – Where mediators can build thriving practices together.
  • The National Institute for Advanced Conflict Resolution (www.niacr.org/pages/blog/mediation_blog.htm) offers its top five picks as well as a survey of other ADR/mediation blogs
  • Mediation Stuff, by John Lassey who has 30 years of experience as a trial lawyer, and 15 as a mediator.
  • The Ombuds Blog, by Tom Kosakowski – A source for news and job postings for the ombudsperson.
  • Resolving Conflict in Teams, by Guy Harris – Focuses on conflict in the workplace.
  • The World Directory of ADR Blogs tracks and catalogs 200+ ADR blogs from 30 countries across the globe. Courtesy of that site, here is a list of blogs that focus on particular areas of ADR:
  • Courtesy of The World Directory site, here is a list of blogs from other countries:

    • ICT for Peace, by Sanjana Hattotuwo, Sri Lanka.
    • MediAsian, by Ian Macduff, Singapore. This blog discusses mediation and dispute resolution in Asia, including the role that culture plays.
    • Dialogic Mediation, by Arnold Zeman, Canada.
  • Other interesting spots:


ADR Writing Contests

  • The James Boskey ADR Writing Competition (http://www.abanet.org/dispute/essaycomp.html) visit for submission and prize information
  • For a listing of law writing contests (some of which will be suitable for ADR subject matter), click here.
  • For extensive listings of legal writing contests, click here.

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